Frequently asked questions
How do I get an account?
Accounts are created by your company admin. Contact your PMC office or admin.
I forgot my password.
Tap "Forgot password?" on the login screen, or contact your admin.
I can't log in on a new phone.
Contact your admin to reset your device access.
A DPR didn't save.
Check your internet connection and try again. If it still fails, contact support with a screenshot.
How do I request deletion of my account or data?
Contact your company admin or email us.
When contacting support, include your name, project, phone model and a screenshot of the problem.